Donna Ritter, 08/08/2025
Helpful and nice people. They keep my vehicles rolling and have patience with the difficult to diagnose issue. First oil change on my different vehicle and it received the attention it needed in a prompt and professional manner.
Larry & Felicia McCollum, 08/07/2025
Awesome, Awesome, The Hackitt's are the only people we trust to work on our cars. They are honest, reliable and efficient. We have been with them for over 25 years.
Justice McAdoo, 07/31/2025
I would recommend Hackett Brothers.
Pauline Hardiman, 07/17/2025
Hackett Brothers Garage is always FABULOUS!!! Kind, courteous, knowledgeable and always professional.
Jill & Wade Tyler, 07/10/2025
We have done business with them for 20 years. Never a problem or concern. Our grown children use them now too
Alan Bartel, 07/04/2025
We recently had our Buick in for air conditioning failure. I guess for a 2005 model, that was to be expected. I requested all parts to be the best quality and not a bunch of cheap after market parts. Hackett Brothers did an outstanding job and to this day, we are enjoying a nice cool ride in the 90 plus weather we are having. I heartily recommend Hackett Brothers for anyone needing great honest work!!!
Olivia Schade, 05/29/2025
Great service
Craig Bernhoft, 05/22/2025
always honest and trustworthy car maintenance and repair
Jim & Camille Fay, 05/15/2025
Been having our cars serviced at Hackett Brothers Automotive for couple years now. They never disappoint. They honor their quoted price and I appreciate that! Just all around very nice guys. We just keep going back and enjoying the service.
Jon Strong, 04/24/2025
I've had issues with other repair shops being reliable with every visit. Not so with Hackett Brothers. They've done great work at an affordable price keeping my 2001 Frontier running great.
Alan Johnson, 04/12/2025
It is a pleasure to have my vehicle serviced in this shop. The quality of work is great and the staff is always professional and friendly.
Hank White, 03/13/2025
Excellent service, sound advice and cost savings.
Fran Bailey, 02/27/2025
Great friendly and informative service.
Evanelina Guzman, 02/14/2025
Thank you!
Kristi & Garrett Dunnam, 01/30/2025
Honest, trustworthy and they really take the time to explain things to those of us less automotive savvy in terms easy to understand.
Hank White, 01/30/2025
Keith, did an outstanding job communicating with me to determine my maintenance needs and keep me updated on progress.
Hank White, 01/23/2025
Outstanding customer service and exceptional mechanics!
Jim & Camille Fay, 01/20/2025
As always, the guys at Hackett Bros are friendly and do great work!
Don Kangas, 01/16/2025
The staff was courteous and helpful at each step of the way. Unfortunately, we had the car towed into the shop at a very busy time of the year and so it took a little longer for my turn than was convenient. But we recommend the Hackett Brothers shop very highly! They w
Christian Dale, 01/09/2025
Excellent service! Took care of my issue quickly and professionally!
Mike Tevault, 12/27/2024
By far the best place to take your vehicle! The never try to upcharge or overcharge and they do great work.
Carol Ann Williams, 12/12/2024
Always the best service!!!
Jody & April Miller, 12/05/2024
As usual?.Outstanding service by a quality bunch of people. Been using Hackett Bros. for almost 20 years. Refuse to let anybody else touch my vehicles?including the dealer.
Tony & Valorie Keith, 11/28/2024
Hackett Brothers is a very honest organizatio. Fair pricing. I have a volvo and will not take my car anywhere else!
Belinda Smotherman, 10/01/2024
Thank You!!!
Doug & Chris Hill, 09/12/2024
Been using these guys for almost 4 years and couldn't be more satisfied with their service both technical and customer service.
Bill Brasch, 09/05/2024
They always do a great job! great customer service.
Mike Matherne, 08/08/2024
I have been taking my vehicle here for 15 years and I can't imagine dealing with anyone else - and I regret it every time I've had to! Love these guys, their hard work, and their customer service!
Ivan Michel, 07/25/2024
I had been taking my cars to Hackett brothers for 12 years now. The are very trustworthy. They are alsovery professional.. I highly recommend them.
Jennifer Schmidt, 07/25/2024
I was having AC issues in the middle of summer. They got me in as soon as possible. Communication was great and diagnostic was completed fast and I received an itemized repair estimate I could review before approving the work. The repair was done very quickly and I have not had any issues. The staff was very friendly and they provided a military discount. I was highly pleased.
Ron Polk, 07/04/2024
You keep me on the road I have a 17 year old Toyota with 170,000 plus miles on it and it runs like a new car thanks to your mechanics.
Jennifer Suggs, 05/23/2024
very courteous and kept us informed on repair work
Ked Marsh, 04/25/2024
We always use Hackett Brothers for all of our automotive needs. These guys are straight forward and transparent without additional up charges or services that are not needed.
Annette & Paul Kennedy, 04/18/2024
Absolutely the best mechanics and customer service is wonderful!
Marcus Lucas, 04/16/2024
Awesome service each time I have my vehicles serviced at Hackett Brothers. Always done right the first time. I value the recommendations made and have never felt that the recommendations were made just to get additional business. I've recommended family members and friends to get their service needs handled at Hacketts.
Hank White, 04/11/2024
Hackett Brothers did a great job of keeping me informed, provided different options and fixed my car in a timely manner.
Sarah Oviedo, 03/07/2024
Thank you for always taking care of me and my car!! I highly recommend Hackett Brother?s Automotive.
Regena Fickes, 02/15/2024
I have been a customer since the day they opened shop. Trust them completely. I have never had reason to complain!
Alex Jones, 02/15/2024
The best place to take your vehicle needing repairs. Hackett Brothers will always shoot you straight and explain in depth what the issue is and the repair that you need, even in priority order. Very knowledgeable and trusted.
Annette & Paul Kennedy, 01/18/2024
The customer service, knowledge, thoroughness, and ability to take care of simple to very complex problems was all amazing to us. We will not take our vehicles anywhere else!
Glenn & Tracey Lannom, 01/04/2024
Murfreesboro?s best without question
Glenn & Tracey Lannom, 01/04/2024
I recommend Hackett Bros to friends and anyone who asks for an auto shop, without hesitation
Glenn & Tracey Lannom, 01/04/2024
Best in town!
Jim & Camille Fay, 12/22/2023
What can I say about Hackett automotive these guys are great!! I am pleased with the work always. It?s always done when they say, and the prices are as fair as it gets.
Holly Hamilton, 12/09/2023
We have confidence when taking our vehicles here. Learned about them from locals and our neighbors.
Bob Decker, 11/30/2023
Very honest and reliable, will definitely be back!
Hank White, 10/26/2023
Hackett Brothers always does a great job. They do great work at fair pricing and always provide different options when repairing my vehicles.
Glenn & Tracey Lannom, 10/07/2023
Hackett Brothers are honest, accurate, and always friendly. They will be my mechanics for as long as I drive!
Ivan Michel, 09/18/2023
Hackett brothers are the best, I recently brought my car in to get fix, and they did a amazing job keeping me updated in what was wrong with the car and that it was the best way to fix the car.
Brian Wright, 09/06/2023
This was my first experience with Hackett Brother's Automotive. They handled my repair for a reasonable price, and even did some extra just to take care of my vehicle. This relationship seems very promising. I'll return for future repair needs and spread the word about the great experience I've had with these guys.
Matt & Bev McGee, 08/17/2023
The most honest shop that I've ever had experience with. Always fix my problem without fixing things that don't need to be fixed. Love these guys!
Mitch & Cindy Murray, 08/03/2023
Great service and people!
Jim Blue, 07/27/2023
Always honest and reliable!
Lynda Smith, 07/27/2023
June 2023 I was to leave for southeast GA on Friday and the a/c went out on Tuesday. I called Barry and explained my situation. Although there was not an immediate appointment available Barry worked my repair in on Wednesday and I was able to make my trip.
Jerry & Kellie Bryson, 06/15/2023
Hackett Brother's always keeps client satisfaction at the top of their business model. Today is a great example - they could have repaired a work vehicle that has an issue - but they pointed out it was still in warranty -- I would have never realized we were less than 500 miles from being out of warranty. They shared that info and saved me serious money on this repair. I always trust this team - always!
Cory & Betty Teoman, 05/26/2023
Hackett Brothers Automotive does an excellent job of keeping my classic car in fine running condition. I greatly appreciate their service.
Craig & Stacy Hamby, 05/25/2023
Simply the best! They are extremely busy for a reason but do their best to get you in and out. Big fan of these gentlemen!!
Brenda & Steve Laws, 05/18/2023
My family has been coming to Hackett Brothers for years! It?s just comforting to know that we?re bringing our vehicles to honest to goodness trust worthy guys!
Craig & Stacy Hamby, 04/08/2023
The Hackett brothers have always been gracious with their time and attention to any repairs we?ve had. Our last visit probably saved us $1300 from what a competitor was proposing we should do. Couldn?t be happier with their service.
Hank White, 04/06/2023
Everyone in this company are very helpful, professional and work hard to get their customers taken care of and back on the road.
Bill Shacklett, 03/16/2023
Competent, Caring & Professional Couldn?t ask for better service Highly Recommend
Cathaleen King, 02/09/2023
Great Service
Eric Spaulding, 02/04/2023
I recently moved to Murfreesboro and took my dads truck that I inherited and the great people at Hackett Brothers treated not only me with respect and honesty but also my father?s truck which has a deep sentimental connection to me. They contacted me with the issues they found before repairing anything which I loved. They have earned my business for all my vehicles moving forward!!!! 10 star service
Lori Clemens, 01/12/2023
I love you guys! Always friendly, professional and trustworthy!! Won't go anywhere else!
Anna Grupke, 01/08/2023
These guys know cars and are super nice. I highly recommend them!
Tommy Roberts, 12/10/2022
I have had my cars serviced by these guys for several years. Always honest, explain issues clearly, and will suggest things to save you money. Great quality on their work, and the staff is incredible.
Tim Weatherington, 12/01/2022
These guys always do a great job. Very trust worthy and dependable. Will keep returning in the future.
Logan Derepentigny, 11/17/2022
Respectful, knowledgeable, professional.
Leslie Williams, 11/03/2022
I appreciate the friendly and professional approach to my auto maintenance. I know nothing about how cars run, so I trust the mechanics at Hackett Brother's to keep my car in good repair and to advise me correctly.
The Refuge Church, 11/03/2022
Customer service is outstanding and they do great work.
Hank Mills, 09/05/2022
Always the very BEST. We keep coming back with both foreign and domestic autos. We?ve never had a problem Hacket?s couldn?t diagnose and solve, all at very reasonable prices. We refuse to take our vehicles anywhere else. Dr RHM
Stephen Fopiano, 09/01/2022
A very honest and thorough explanation of your issues,you can leave knowing it?s done right with no worries!
Elmer Gordon, 09/01/2022
I have brought my vehicles to Hackett Brothers for repair multiple times over the past few years. They have always been helpful, fairly priced, and completed the repairs in a timely manner.
Tevin & Lisa Peterson, 09/01/2022
We have gone to Hackett Brothers for over 15 years. They are always honest and do a great job!
Christian Dale, 08/18/2022
Excellent service. Worked a difficult problem but stayed with it and did 100% right by me. Highly recommended!
Properties Unlimited, 08/18/2022
Great friendly service. I would highly recommend this business
Scott Lyon, 08/04/2022
Excellent job- my husband was very impressed with both their knowledge and professional attitudes. Will definitely use again!
Regena Fickes, 07/21/2022
I've been a customer since Barry and Stace opened the doors. Their integrity and honesty speak for themselves. I guess I'd say they treat me as a valued customer. Their work is top notch. If they think I'm wasting my money, they say so. They have never suggested a service or repair that was not needed. Always available to answer questions. I don't even think of going anywhere else.
Ked Marsh, 07/14/2022
Hackett Brothers does fantastic work, at a reasonable price, and with great customer service!
Holly Hamilton, 07/09/2022
First time there, recommended by locals in our area. Really good customer service and exceptionally clean and comfortable waiting area. Good communication about work being done, needed and fair pricing. Parking a bit chaotic but they have their own system so no worries, haha. This place is our 'go to' from today forward!
Marcus Lucas, 06/30/2022
Excellent service team who get it right the first time, every time. Excellent recommendations without being pushy or trying to sell unneeded services. Chris is the service advisor I use each time. He is the consummate professional.
Amanda Kindle, 06/22/2022
Thank you for taking care of us. I appreciate the friendly service and making sure we can get back on the road safely.
Jim & Carol Kent, 06/16/2022
I was very pleased with their service. They went above and beyond to get my fixed before my trip to CT. I can't thank them enough for all they have done for me. I will definitely go back for all my car needs. I highly recommend Hackett Brothers. Everyone working there have been extremely helpful and nice.
Jerry & Kellie Bryson, 06/02/2022
Hackett Brother's Automotive team is always friendly and courteous. They always answer questions and explain thoroughly - important to me because I do not have knowledge of car mechanics and I like to understand the needs, the challenges for the various services. Prices have always been more than fair - I appreciate good value.
Properties Unlimited, 05/19/2022
Very satisfied. Barry and Stace are always professional and the quality of work is exceptional. Highly recommend this business.
Larid & Linda Weishahn, 05/08/2022
I've been a car lover for most of my 75 years! Sure glad I found these special mechanics here in Middle TN!!I have and will continue to recommend them for your car repair needs!!
Art Dumais, 05/05/2022
I Always get good service and a complete job finished without shortcuts. I wish the prices were less but it?s like anything else today. I don?t go anywhere else for my repairs. Thank you Phillip for your good work. Art Dumais.
Carrie Megill, 05/05/2022
As always, you all help keep my very old, high mileage car in usable condition. As a senior on a very limited budget, I really appreciate the honest and reliable service I get.
Mark McCaghren, 04/14/2022
As always, great service and job well done.
Darlene Fults, 04/07/2022
Friendly, courteous, and professional mechanics.
Greg Goodwin, 03/31/2022
These guys are always fair, honest and do a great jon
John Fett, 03/24/2022
Always friendly, professional and honest.
Gene Garcia, 03/17/2022
Best auto repair shop I have ever went to. Super friendly, professional and cares about their customers. The owner is a man of integrity. I highly recommend this auto repair shop.
Neal Fourakre, 03/10/2022
I always receive fantastic service. If it can be fixed, you guys always fix it. If there is ever something that isn?t right the first time, you always make time to fix it quickly.
Danny Lane, 03/03/2022
Perfect service Hackett Brothers has always treated me with upmost respect and perfect performance I recommend them for all automotive service
Tom & Debbie Harris, 02/17/2022
Excellent group of technicians and managers. They are really good about explaining what needs to be done. I have been a loyal customer for almost 20 years and I refuse to deal only with the Hacket boys.
Jay Warren, 02/10/2022
Very friendly and upfront about what work needs to be done. Trustworthy.
Jacob Potash, 02/03/2022
I have the up most faith and respectt for the service u do. Would recommend u all to anyone.
Anthony Bordigon, 02/01/2022
Reasonable, reliable, and competent! I just wish they had more parking spaces!! Haha. Hackett Bros., ya?ll earned that 5 stars. Thank you Stacey and crew!
Robin Caddell, 01/27/2022
Incredible customer service! It is a blessing to know that my car will be taken care of with honesty and integrity and they stand by their work. And they're friendly as well. I won't take my car anywhere else.
John & Tracy Giles, 01/13/2022
These guys are the best! We've been bringing our cars here for year. They are honest, reasonable and it's done right the first time. We won't do anywhere else!
Lenorah Wos, 12/30/2021
Always friendly, great knowledge, explain things and answer all questions.
Tim Nelson, 12/23/2021
Best in town!
David & Ronda Clayton, 12/23/2021
Honest, trustworthy, friendly and knowledgeable! Delivers quality service in a timely fashion! Best shop in town!
Alan Bartel, 12/02/2021
We appreciate you getting our car in quickly. You did a great job on what we requested, and also did a visual inspection which revealed that our brakes were getting very close to being worn out. So we are very happy that you found that, and are glad that we went ahead and had you do the proper brake pad and rotor replacement. Our Buick stops better and the replacement plugs and wires will prevent the small shutters when climbing hills under a load. Your prices are very fair, much more reasonable than what the dealer would have charged us. You now have a new customer, and will recommend you to anyone that needs quality repair. Thanks so much.
Rebecca Bennett, 12/02/2021
Great service great people to work with worth the price and trip.
Robert & Karen Ford, 11/25/2021
Thank you for your wonderful service help with my problem car . It saved me money and time
Heather Overholt, 08/21/2025
Wasn?t happy having been a long time customer for 10 years! I was told after having brought my daughter?s car that something was broken by accident., but then asked her boyfriend to call and ask why we need to financial be responsible for this part. Just by asking this we were told if we are asking this question then, we shouldn?t be back !!! ?? I couldn?t believe this I?ve sent so many people to them and have been loyal to be treated so poorly . So sad
Our response: Heather I'm sorry you feel like you were treated so poorly. I tried to reach you to speak about this when we were replacing the timing belt & water pump on 8/12/25.
Your daughters boyfriend, Steven called & got a phone quote for this repair & later brought the car in for the maintenance job.
When we went to remove the alternators main power wire nut and the bolt broke off inside the alternator. It had been over tightened by whoever had worked on this car before and that wasn't us.
Steven, you daughters boyfriend, that I was speaking with regarding the repair & this incident, understood that it wasn't our fault & he himself had a thermostat bolt break on him when he went to replace the thermostat. He also told me this 2004 Honda had been rebuilt & had rebuilt title.
He said he would need to talk to you since you were paying the bill. He called me back stating that you said we
should be liable since it wasn't broken when you brought the car to us. Steven & I talked about it & he even felt like it wasn't our fault either but was put in awkward position since you were having him call on your behalf. I told him that I was surprised that you wanted us to pay for a new alternator. Its not that you were asking a question, its that you put the blame on us even after I sent Steven pictures & he agreed with me, it wasn't our fault.
Steven impressed me with he knowledge of cars & his great communication. Heather you've been coming here for 10 years because I believe we have earned your trust. Steven was put in a awkward position & I even knocked $50 off the alternator price to help out. I reached out to you then & tried to reach out again before responding to this 1 star review.
I did tell Steven if you didn't trust us then we may be too busy to help you in the future.
